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Social Responsibility Expectations (ESG/CSR/DEI “surface-level” vs real substance)
Score 16-19
Risk exposure: Near-severe exposure: public positioning may be out of sync with operations, inviting activist pressure, litigation/regulatory scrutiny, and credibility collapse in a crisis.
Risk solutions/services
Rapid remediation:
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pause high-risk claims,
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correct disclosures, and
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launch an enterprise improvement plan with tight timelines.
Strengthen whistleblower/grievance mechanisms and board oversight of ESG/CSR/DEI risk.
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